Responsible Gaming
Our Commitment to Responsible Gaming
At Mosaic Friends, we are committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. All players are required to verify their age during the registration process. We take age verification seriously and comply with all Australian gambling regulations.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Hiding gambling activity or lying about the amount spent
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, or social responsibilities due to gambling
- Borrowing money or accumulating debt to gamble
- Using gambling as a way to escape problems or manage emotions
- Failed attempts to cut down or control gambling
- Gambling with increasing amounts to achieve the same excitement
Self-Help Tools & Responsible Gaming Features
Most online casinos in Australia provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic disconnection after a predetermined period
- Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (days, months, or years)
We recommend using these tools as part of your responsible gaming strategy.
Support & Help Resources
If you or someone you know is struggling with problem gambling, support is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support service for Australian residents
- Lifeline Australia: 13 11 14 – 24-hour crisis support service
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, or if gambling is affecting your life, relationships, or finances, please reach out for help. There is no shame in seeking support. Contact Gambling Help Online or call Lifeline Australia today—trained counsellors are available to assist you confidentially and without judgment.
Remember: Gaming should be fun. If it's not, help is available.