Privacy Policy
Last Updated: 2026
Mosaic Friends Pty Ltd ("we," "us," "our," or "Company") operates mosaicfriends.com.au ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using mosaicfriends.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and other identifying information you voluntarily provide when registering, contacting us, or subscribing to our services.
- Technical Data: IP address, browser type, operating system, referral source, pages visited, and the time and date of your visit.
- Cookie Data: Information stored via cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our Website, including links clicked, content viewed, and time spent on pages.
- Location Data: General geographic information derived from IP address (state/territory level within Australia).
How We Use Information
We use the information we collect for various purposes, including:
- To provide, operate, and improve our Website and services.
- To conduct analytics and understand user behavior and preferences.
- To track affiliate commissions and marketing performance.
- To send promotional emails, newsletters, and marketing communications (with your consent where required).
- To comply with legal obligations and protect our legal rights.
- To personalise your experience and deliver relevant content.
- To detect, prevent, and address fraud, security issues, and technical problems.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for Website functionality and security.
- Analytics Cookies: Help us understand how users interact with our Website (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals to casino and gambling partners.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
Cookie Opt-Out Options:
- You can disable cookies through your browser settings.
- You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- For targeted advertising, you can adjust your preferences through the Digital Advertising Federation or your device settings.
- Note that disabling essential cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party websites, including online casinos, sportsbooks, and affiliate gambling operators. We are an affiliate website and earn commissions from referrals to these partners.
Important Disclaimer:
- We do not control the privacy practices, content, or policies of third-party websites.
- We are not responsible for the privacy practices of partner casinos or gambling operators.
- When you click links to external websites, their privacy policies apply, not ours.
- We recommend reviewing the privacy policy of any third-party site before providing personal information.
- Gambling involves risk. Please gamble responsibly and only with licensed operators.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), including the Australian Privacy Principles (APPs), you have the following rights:
- Right of Access: You may request access to personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete personal information.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
- Right to Complaint: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal information.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Personal data collected through registration or contact forms is retained for the duration of your relationship with us plus seven (7) years for record-keeping and legal compliance purposes.
- Analytics and usage data is typically retained for up to two (2) years.
- Affiliate tracking data is retained for as long as required to process and verify commissions.
- Cookies are retained according to their type and your browser settings.
You may request deletion of your personal information at any time, subject to legal and contractual retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:
Mosaic Friends Pty Ltd
Email: privacy@mosaicfriends.com.au
Website: mosaicfriends.com.au
We will respond to your enquiry within 30 days or as required by law.
This Privacy Policy is effective as of 2026 and may be updated periodically. We will notify you of material changes by updating this page. Your continued use of the Website constitutes acceptance of any modifications to this Privacy Policy.